Privacy Policy

We collect information you provide when you enquire or submit an invoice for recovery, including business details, contact details, invoice and account information, supporting documents and correspondence relating to the matter.

Information is used to assess whether a matter is suitable for recovery, to carry out recovery activity on your behalf, to communicate with you and the debtor business, and to meet our record-keeping obligations.

We may disclose information to the debtor business and its representatives where necessary to pursue recovery, to service providers who support our operations, and to appropriately qualified legal professionals where a matter is referred. We do not sell personal information.

We take reasonable steps to protect information from misuse, loss and unauthorised access, and to retain it only as long as required for our purposes or by law.

You may request access to or correction of information we hold about you, or raise a privacy concern, using the contact details on our contact page: [contact details to be supplied].